Return & Exchange Policy

We thank you for choosing our product, which is specially made with high quality and the finest types of fabrics to suit all our customers who are looking for cotton products manufactured with high quality and printing using the latest methods and technology of Japanese printing machines, which are distinguished by their quality and stability by washing

We hope you never need this information but in life things happen and we will do what we can to make it right.

All our products are printed according to our customers’ request according to the required color, size and design,

So please check the following return policy before confirming your order:

Order and return policy

A. The required size is determined at your responsibility after making sure and reviewing the attached size chart according to the required model

B. Product exchange is accepted within 14 days of receiving the order if:

• The product is printed incorrectly.
• The product has a physical defect.
• A different product was received from what you ordered “a different size or a different color according to our size chart sent in advance upon request”

C. Product exchange is not accepted if:

• You have ordered an inappropriate size or color based on your choice
• Failure to follow washing instructions shown on the product

D. To return products:

• Contact customer support via WhatsApp or through messages page explaining the problem you faced with the products.
• The returned products must be in unused condition with original packing.
• Any returned item that is worn, damaged, washed, or altered in any way will not be accepted.
• In the event that the returned product does not comply with the conditions mentioned above, it will be returned to the customer, and the costs of the return will be collected by you.

E. Washing instructions:

  • All products are washed at a temperature of 30 ° C, the product turned inside and no bleaching materials added.

Your request will not be confirmed until the request and return policy is read and confirmed

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

If you have questions and/or require more information, do not hesitate to contact us on Facebook or by [email protected].

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